Selected case studies showcasing systems thinking and interaction design for complex AI-driven workflows, decision-heavy platforms, public infrastructure, and early-stage products.
AI Alignment Liaison: Designing a human–AI workflow that transforms subjective values into structured, testable systems for more reliable and accountable AI decisions.
DisasterReady Systems: Designing a behavioral system that helps people overcome fear and take action on disaster preparedness by turning uncertainty into clear, actionable steps.
Mission Bay Shuttle: Improving a transit app’s usability and adoption through a research-driven redesign of navigation, search, and route clarity.
AQUAMAA: Designing a water monitoring system that balances technical feasibility, public transparency, and policy constraints in a complex, cross-functional environment.